Trident Divers
Privacy Policy

Effective Date: October 20, 2024

At Trident Divers, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you provide when booking a tour, enroll in a course or inquiring through our website.
Payment Information: Credit card or other payment details when making a reservation or purchasing services (processed securely by third-party payment processors).
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site, collected through cookies and analytics tools.

2. How We Use Your Information

We use your personal information to:

Process and confirm bookings for dive and snorkel tours, courses or other services.
Communicate with you regarding your booking, inquiries, or special offers.
Improve our website, services, and customer experience.
Ensure the security of our website and detect any malicious activity.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following cases:

Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors) who assist us in delivering our services.
Legal Compliance: We may disclose your information if required to comply with legal obligations, regulations, or court orders.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser; however, disabling cookies may affect the functionality of our site.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

7. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your personal data.
Request deletion of your personal data, subject to legal obligations.
Opt-out of receiving marketing communications at any time.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us, and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Joel Tracey, Trident Divers

Email: tridentdiversd@gmail.com

Phone: 619-415-9426

Trident Divers Privacy Policy